Shipment Policy for Panglasn

Effective Date: January 8, 2025

At Panglasn, we are committed to providing a smooth and reliable shipping experience for all our customers. Please read through our Shipment Policy for important details regarding shipping procedures, fees, and delivery times. By placing an order on our website (https://panglasn.com/), you agree to the terms outlined in this policy.

1. Order Processing Time

  • Processing Time: Orders are typically processed within 1–3 business days from the date the order is placed, excluding weekends and public holidays.
  • Orders are processed once payment is confirmed and inventory is verified.

2. Shipping Methods

We offer multiple shipping options to meet the needs of our customers. Shipping methods available include:

  • Standard Shipping: Typically delivers within 5-7 business days depending on your location.
  • Expedited Shipping: Faster delivery, typically within 2-3 business days.
  • Overnight Shipping: Available for orders placed before 12 PM EST for next-business-day delivery (subject to availability).

We use reliable carriers such as USPS, UPS, and FedEx, depending on the shipping method and destination.

3. Shipping Fees

  • Shipping fees are calculated during the checkout process and depend on the shipping method, order weight, and delivery address.
  • Free Shipping: We offer free standard shipping on orders over a certain amount. This offer will be reflected during checkout.
  • Shipping fees will be clearly displayed at checkout before you confirm your order.

4. International Shipping

Currently, Panglasn only ships within the United States. We do not offer international shipping at this time.

For customers outside the U.S., please contact our customer support team to inquire about possible alternative shipping options.

5. Address Accuracy

  • It is the customer’s responsibility to provide a complete and accurate shipping address. We are not responsible for delays or misdeliveries caused by incorrect or incomplete address information.
  • If you need to update your shipping address after placing an order, please contact us as soon as possible at info@panglasn.com. We will do our best to accommodate any changes before your order ships.

6. Order Tracking

  • Once your order has been shipped, you will receive an email with tracking information. You can use the provided tracking number to track your order via the carrier’s website.
  • Please note that it may take up to 24 hours for tracking information to appear in the system.

7. Delivery Times

  • Domestic Orders: Delivery times vary depending on the shipping method selected:
    • Standard Shipping: 5–7 business days
    • Expedited Shipping: 2–3 business days
    • Overnight Shipping: Next-business-day delivery (if ordered before 12 PM EST)
  • Please note that delivery times are estimates and may be impacted by factors such as weather, holidays, or carrier delays.

8. Shipping Delays

  • Panglasn is not responsible for any delays caused by the shipping carrier, including delays due to weather, natural disasters, or other unforeseen circumstances.
  • If your shipment is delayed, we will do our best to assist you, but please understand that we cannot guarantee delivery times.

9. Damaged or Lost Items

  • Damaged Items: If your order arrives damaged, please contact us within 7 days of receiving the item. We will assist you with returning the damaged item and processing a replacement or refund.
  • Lost Items: If your package is lost during transit, we will work with the shipping carrier to resolve the issue. If the package is confirmed as lost, we will issue a refund or send a replacement based on your preference.

10. Shipping Restrictions

  • P.O. Box Addresses: Some carriers do not deliver to P.O. Boxes, so please provide a valid physical address when placing your order.
  • Restricted Products: Certain products may have shipping restrictions due to size, weight, or hazardous materials regulations. If this applies to your order, we will notify you before shipping.

11. Customer Support

If you have any questions regarding shipping or need assistance with your order, please contact our customer support team:

We are here to assist you and ensure that your shopping experience is as smooth as possible.

12. Changes to the Shipment Policy

Panglasn reserves the right to update or modify this Shipment Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy regularly for any updates.

Thank you for shopping with Panglasn! We appreciate your business and are committed to providing excellent service.

Panglasn Contact Information
Street: 69 Nod Rd, Clinton, Connecticut (CT)
Phone: (860) 669-4034
Email: info@panglasn.com
Website: https://panglasn.com/

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